Frequently Asked Questions

Part I: Basic Mattress Guide

Part II: Basic Mattress Guide

• How many different size of mattress in Canada?

1. There are 8 mattress size in Canada. There are:
2. Eastern King mattress size is 76×80 (inch)
3. California King mattress size is 72×84 (inch)
4. Queen mattress size is 60×80 (inch)
5. Double / Full mattress size is 54×75 (inch)
6. Twin XL / Single XL size is 39×80 (inch)
7. Twin / Single mattress size is 39×75 (inch)
8. Toddler Mattress size is 27×52 (inch)
9. Crib Mattress Size is 27×52 (inch)

• What is the Eastern King mattress?

The Eastern King mattress size is 76×80(inch), the area is 42.2 sf., which is a popular choice for couples with larger bedrooms or those who have young kids sneaking in their bed at night.

• What is the California King mattress?

The California King mattress size is 72×84(inch), the area is 42 sf.. This mattress is 4″ narrower than a standard Eastern King, but 4″ longer which is designed to accommodate larger rooms and taller people, especially for sleepers over 6′ tall. It is also the best for Couples + Kids or Pets. 

• What is the Queen mattress?

The Queen mattress size is 60×80(inch), the area is 33.3 sf., which is the most common mattress size. It works well for couples.

• What is the Full mattress?

The Full mattress size is 54×75(inch), the area is 28.1 sf., which is always called a “Double Mattress” and is the smallest mattress that would be suitable for couples. 

• What is the Double mattress?

The Double mattress size is 54×75(inch), the area is 28.1 sf., which is always called a “Full Mattress” and is the smallest mattress that would be suitable for couples. 

• What is the Twin XL mattress?

The Twin XL mattress size is 38×80(inch), the area is 21.1 sf.. It is 5″ longer than a standard Twin. This mattress is sometimes referred to as a “Single XL mattress”. Because of this added length, Twin XL is a good option for taller children or teens, and single adults.

• What is the Single XL mattress?

The Single XL mattress size is 38×80(inch), the area is 21.1 sf.. It is 5″ longer than a standard Single. This mattress is sometimes referred to as a “Twin XL Mattress”. Because of this added length, Single XL is a good option for taller children or teens, and single adults.

• What is the Twin mattress?

The Twin mattress size is 38×75(inch), the area is 19.8 sf.. This mattress is sometimes referred to as a “single mattress”. It is the natural choice for the child outgrowing a crib / toddler bed and the shorter adults.

• What is the Single mattress?

The Single mattress size is 38×75(inch), the area is 19.8 sf.. This mattress is sometimes referred to as a “Twin mattress”. It is the natural choice for the child outgrowing a crib / toddler bed and the shorter adults.

• What is the Toddler mattress?

The Toddler mattress size is 27×52(inch), the area is 9.8 sf.. The toddler mattress is actually the same size as the crib mattress, but may be a little softer. Toddler mattresses are designed for older kids, aged 2-5 years old. A toddler bed usually lacks the rails that a crib would have and are designed for toddlers to easily get in and out of on their own.

• What is the Crib mattress?

The Crib mattress size is 27×52(inch), the area is 9.8 sf., which is a firmer mattress that nestles within the rails of a standard crib. Crib mattresses are smaller than a Twin-sized mattresses and are usually thinner as well.

• What is a split mattress?

Split mattress is usually on Eastern King and California King mattress. They  are the same sizes as their non-split counterpart, but it’s divided into two mattresses. This design can be beneficial when using an adjustable base or to limit motion transfer from partner movements.

• What’s the difference between a Twin and Single mattress?

None. These two terms are used interchangeably. Twin and Single mattresses are the same size.

• What’s the difference between Full and Double?

None. These two terms are used interchangeably. Full and Double mattresses are the same size.

• Is the California King mattress bigger than the Eastern King?

The California King mattress is 4″ narrowed, but 4″ longer as well. Looking at square footage surface area, the Eastern King mattress is technically bigger than the California King (42.2 sf. vs. 42.0 sf.). However, for most sleepers, the California King will feel bigger because it is longer.

• What are the different types of mattresses?

Part III: Intermediate Mattress Guide

•  What are the signs that it is time to replace the mattress?

Depending on your personal preference, there are a number of factors that may come into play when deciding to get a new mattress.

1. when your mattress does not provide a good night's sleep 
2. When your current mattress sags in the middle 
3. When the coils / springs of your current mattress are uncomfortable 
4. When you wake up with a sore back or stiff muscles 
5. When you want to upgrade to a better mattress 
6. When your current mattress is too soft - not firm 
7. When the mattress becomes noisy or squeaky 
8. When your current mattress reaches 8 to 10 years old
9. When there are many stains on the mattress 
10. When your doctor recommends it 
11. When you want a bigger mattress

• What factors are most important in a new mattress?

The most important factor you should think about the mattress is the suitable firmness of mattress. Firmness is king factor with 86% of sleepers identifying it as a critically important factor. All shoppers agreed that transparency in mattress construction and materials as well as the health benefits of a mattress also played a role in whether or not they felt promoted to buy a mattress.

• What mattress size Is right for me?

Not sure which mattress size is best for you? Ask yourself a few questions as follows before making a selection. How large is your room? Who is sleeping in it? What does your sleep position look like?

• What size mattress should I buy?

There are some common mattress sizes as following (unit: inch): 

1. Crib (27×52) best for infants or children under 3
2. Toddler  (27×52) best for toddler (ages: 2-5 years old)
3. Twin (38×75) best for children
4. Twin XL (38×80) best for tall children or single adults
5. Full (45×75) best for children, single adult, couples
6. Queen (60×80) best for couples
7. King (76×80) best for couples + kids or pets
8. California King (72×84)  best for couples + kids or pets

If you’re specifically looking for mattresses with special sizes, such as Short Queen, RV King, and RV Bunk,  leave your message or call us.

• Do the mattresses need a box spring?

If you need a box spring depends on the bed frame you have. The platform bed which always has 13 to 15 slats doesn't need a box spring or foundation, but the bed frame with 3 to 5 slats. needs a box spring or foundation.  Sunny Homeplus' warranty policy states that mattresses should be placed on a supportive bed frame.

• What is the difference between Euro-Top and Pillow-Top?

There are many different types of mattresses on the market and it can be hard to distinguish the differences. The four main types of mattresses include: Foam, Hybrids, Coil-on-Coil/Innerspring, and Specialty.

• Types of Foam Mattresses

Within the foam category, there are 4 major types, including: Combo Foam, Memory Foam, Latex Foam, and Poly Foam.

• What type of mattress do I need?

There are four main different types of mattress—foam, coil, hybrid, or specialty. Understanding the differences between the mattress types is the first step in choosing the best mattress for your needs. 

• What is Combo foam?

Combo foam includes a huge range of mattress types, but at its core, all of these mattresses have a layer or layers of comfort foam and a base of higher-density support foam.

• What is poly foam?

Poly foam is the shortened name for polyurethane foams. Poly foam offers a faster response time and is oftentimes stacked with other foams to balance out the feel.

• What is a Combo foam mattress?

Combo foam mattress uses a blend of memory foam, latex foam, poly foam, and support foam. Using a combination of foams, these mattresses can generate a unique feel by picking up on the pros of each material and balances out the cons.

• What Is Memory Foam? 

Memory foam, or viscoelastic polyurethane foam, exhibits a combination of elastic and flow-like behavior. Simply put, it can stretch or change its shape and return to its initial form once the pressure is removed. 

All memory foam is poly foam. But not all poly foam is memory foam. Memory foam is a type of polyurethane foam that is characterized by its viscoelastic properties. Memory foam usually has a denser feel, deeper hug, and slower response.

• Types of Memory Foam

Traditional memory foam, Open-cell memory foam, Gel-infused memory foam, Plant-based memory foam, and Copper-infused memory foam 

• What Is Traditional Memory foam? 

Traditional memory foam has a similar composition as the original memory foam used for mattresses in the ’90s. It molds to the body shape and takes some of the pressure off your joints but tends to trap heat. 

• What Is Open-cell memory foam? 

Open-cell memory foam allows for better airflow than traditional memory foam. Its composition is similar to that of polyfoam. 

• What Is Gel-infused memory foam? 

Gel-infused memory foam features small gel microbeads to prevent overheating.

• What Is Plant-based Memory foam? 

Plant-based memory foam is an eco-friendly alternative to petroleum-based foam. The products made from this material contain a blend of polyester or natural latex and plant fibers, such as bamboo. 

• What Is Copper-infused memory foam? 

Copper-infused memory foam is a new material that claims to dissipate excess body heat. It is said that it also wards off bacteria and prevents allergic reactions.

• Graphite Foam

Graphite Foam is infused with graphite for lower density and higher thermal diffusivity.

• What are the Benefits of Memory Foam?

       Promotes good spine alignment — Memory foam molds to your body shape and distributes your weight evenly, supporting the natural curve of your spine. However, spine alignment also depends on your sleeping position. 

       Limits motion transfer — This material isolates motion, meaning that your sleep won’t be disturbed if your partner is tossing and turning in bed. You can see a side-by-side comparison of latex vs. memory foam motion transfer here.

      Reduces pressure on the spine and joints — Memory foam may help relieve pain and aches by keeping your weight evenly distributed. In a small study, subjects who slept on memory foam pillows while undergoing chiropractic treatment had a greater reduction in chronic neck pain compared to those who only received treatment. 

       May improve comfort during sleep — Some people find memory foam mattresses and pillows more comfortable than their traditional counterparts due to their softness.

       Retains body heat — Cold sleepers often prefer memory foam over other materials due to its ability to hold onto heat. However, its heat retention properties can be a drawback for those who tend to warm up at night. 

       Increased durability — This material is durable and can last for years with proper care.    High-quality memory foam mattresses have a lifespan of 10 years or longer, depending on their composition, foam density, and thickness.

• What is memory foam good for?

Memory foam is good for deeper compression, more hug and contour, and improved pressure relief.

• What is the difference between memory foam and regular foam?

Memory foam is known for its viscoelasticity. This is the foam’s ability to contour around an object (i.e.: your body when it lies on the bed), and then return to its natural form and shape once the pressure is no longer applied. Some regular foam may also be viscoelastic, but not all. All memory foam is viscoelastic.

•  What are the Benefits of Memory Foam mattress?

Memory foam mattresses typically offer higher levels of hug and contour as well as a slower response time. Memory foam mattresses offer exceptionally good pressure relief and lot motion transfer.

• What is Open Cell Foam?

Open Cell Foam is created when an inflating agent is added to the foam during its creation. This additive allows air to fill the gaps where the foam was originally, creating a lighter foam that is more breathable and more responsive as well.

• What is Convoluted Foam?

With convoluted foam, the shape of the foam has a wave or egg-crate-like pattern on one side, which allows air to pass through more easily.

• What is Perforated Foam?

Perforated Foam has two flat sides, unlike convoluted foam, but the surface of the foam has been perforated with hundreds of holes that span through the top and bottom. These holes are also for better airflow and faster response.

• What is Natural latex foam?

Natural latex comes in a liquid form and is extracted from rubber trees. Natural latex foam is more responsive than classic memory foam and offers higher levels of bounce and excellent cooling performance. Natural latex is generally thought of as being more healthy, eco-friendly, and sustainable.

Latex foam is foam derived from the natural sap of a latex tree and can be classified by two names—Dunlop latex or Talalay latex. Latex tree sap is processed and manufactured to become a usable foam for mattresses. Latex foam is oftentimes perforated for better performance and is known for its exceptional cooling and fast response time.

• What is latex foam?

Natural latex comes in a liquid form and is extracted from rubber trees. Natural latex foam is more responsive than classic memory foam and offers higher levels of bounce and excellent cooling performance. Natural latex is generally thought of as being more healthy, eco-friendly, and sustainable.

Latex foam is foam derived from the natural sap of a latex tree and can be classified by two names—Dunlop latex or Talalay latex. Latex tree sap is processed and manufactured to become a usable foam for mattresses. Latex foam is oftentimes perforated for better performance and is known for its exceptional cooling and fast response time.

• What is Synthetic latex?

Synthetic latex is typically made from a blend of latex and poly foam materials.

• How is Latex foam created?

Latex foam is created with one of two basic processes, Dunlop and Talalay.  Dunlop latex is less expensive to produce, but also denser and generally more firm. Talalay latex is more complex to manufacture but can be notably softer than Dunlop.

• What is Hybrid mattress?

Hybrid mattress uses a combination of foam with a more traditional coil base. Combining coils and foam, the resulting mattress typically has better edge support and better cooling because of coils, while also maintaining more restrained levels of bounce and limited motion transfer because of foam.

• What is a coil mattress?

There are many different types of coil mattresses. However, the three most common types include Pocketed coils, Coil-on-coil, Innerspring. 

• What are Pocketed coils?

Each coil is wrapped in fabric or foam to create a more precise level of contour, lower motion transfer, and better support.

• What is a Coil-on-coil mattress?

Coil-on-coil mattresses use only coils to provide comfort and support. These coils can be individually encased in fabric or connected together.

• What factors affect the overall comfort of the mattress?

The gauge of wire used for the coils, as well as height, and the number of coils all affect the overall comfort of the mattress.

• How long do mattresses last?

Mattress lifespan depends on a number of factors, but here is a rough span of how long you can expect each mattress to last, based on type:

1. Innerspring: 5-8 years
2. Memory Foam: 8-10 years
3. Hybrid: 10-12 years
4. Natural Latex: 10-15 years

• What is your budget?

Knowing how much you are willing to spend on a good mattress is an important part of deciding which mattress is best for you. A good mattress doesn’t have to be expensive. But Luxury mattresses offer things like advanced cooling, better materials, improved build quality, and better support.

1. Picks for Budget: mattresses under $1000 (queen-size)
2. Picks for Value: mattresses between $1000 – $1500 (queen-size)
3. Picks for Luxury: mattresses over $1500 (queen-size)

• Which price range is a better choice for me? 

Avoid choosing a mattress that costs less than $800 for a Queen. Anything below that threshold and we start to see significant problems with longevity, material quality and build quality. Also, avoid choosing a mattress that costs more than $1800 for a Queen. In the vast majority of cases, mattresses over that price are not offering improved quality, performance, or materials. You are simply paying for a fancy brand name.

• What kind of mattress is good for me if I am a back-sleeper?

Back sleepers generally require a firmer mattress than others may prefer. Lying on your back, you need support along the entire length of your spine. Lack of support can cause back pain or neck pain, leading to years of discomfort and spinal misalignment.

• What kind of mattress is good for me if I am a side sleeper?

Side sleepers generally need something softer than back sleepers. When sleeping on your side, it is pretty typical to move around a bit more. Side sleepers can rotate during sleep, switching leg position (straight vs. bent) and even switching sides entirely.

Softer mattresses are beneficial for side sleepers since they generally have more contour and hug. This helps the mattress to react to the varying pressure points that side sleepers have.

When you lie on your side, your back, hips, neck, and legs all generate a different amount of pressure. The best mattress for side sleepers responds to these varying degrees of pressure and supports accordingly.

• What kind of mattress is good for me if I am a stomach sleeper?

Stomach sleepers generally need to be as flat as possible in order to be comfortable and avoid painful pressure points. Firmer mattresses provide better spinal alignment and prevent unwanted sag or sinkage.

• What kind of mattress is good for me if I am under 150 lbs? 

Lighter back sleepers may prefer something on the softer side of this range while heavier sleepers may prefer something on the firmer side. 

As with back sleepers, heavier weight side sleepers generally need a slightly firmer feel. While lighter-weight side sleepers tend to need a slightly softer feel.

Similar to other types of sleepers, lighter stomach sleepers may be able to get away with a softer mattress without sacrificing support. But heavier stomach sleepers should consider a firmer mattress.

• What kind of mattress is good for me if I am a lightweight person?  

Lighter back sleepers may prefer something on the softer side of this range while heavier sleepers may prefer something on the firmer side. 

As with back sleepers, heavier weight side sleepers generally need a slightly firmer feel. While lighter-weight side sleepers tend to need a slightly softer feel.

Similar to other types of sleepers, lighter stomach sleepers may be able to get away with a softer mattress without sacrificing support. But heavier stomach sleepers should consider a firmer mattress.

• What kind of mattress is good for me if I am over 150 lbs? 

Lighter back sleepers may prefer something on the softer side of this range while heavier sleepers may prefer something on the firmer side. 

As with back sleepers, heavier weight side sleepers generally need a slightly firmer feel. While lighter-weight side sleepers tend to need a slightly softer feel.

Similar to other types of sleepers, lighter stomach sleepers may be able to get away with a softer mattress without sacrificing support. But heavier stomach sleepers should consider a firmer mattress.

• What kind of mattress is good for me if I am a heavyweight person? 

Lighter back sleepers may prefer something on the softer side of this range while heavier sleepers may prefer something on the firmer side. 

As with back sleepers, heavier weight side sleepers generally need a slightly firmer feel. While lighter-weight side sleepers tend to need a slightly softer feel.

Similar to other types of sleepers, lighter stomach sleepers may be able to get away with a softer mattress without sacrificing support. But heavier stomach sleepers should consider a firmer mattress.

• What firmness do I need?

To help determine what firmness is right for you, you’ll need to consider your weight and sleeping position.

• What if my partner and I can’t agree?

If you and your partner want very different things in a mattress, you may want to consider a split mattress that allows each of you to have the ideal mattress. 

• Is it better to sleep on a firm or soft mattress? 

The best mattress for you depends on your bodyweight, sleeping position, and personal preference. Generally heavier sleepers require a bit firmer mattress and lighter sleepers prefer a softer mattress. Side sleepers often like softer mattresses as well and back or stomach sleepers prefer something firmer.

•  What is the best mattress firmness for me?

The best mattress for you depends on your bodyweight, sleeping position, and personal preference. Generally heavier sleepers require a bit firmer mattress and lighter sleepers prefer a softer mattress. Side sleepers often like softer mattresses as well and back or stomach sleepers prefer something firmer.

• What firmness of mattress do hotels use?

Hotel mattresses are oftentimes a medium firmness to appeal to the widest range of sleepers possible.

• How do I make a soft bed harder?

To change the firmness of a mattress without buying a completely new mattress, consider adding a mattress topper. Adding a topper can help make a soft bed feel firmer as well as make a firm bed feel softer.

• What is mattress firmness?

Mattress firmness is how soft or firm a mattress feels when sleepers lie in a horizontal position. The exact firmness may vary between different sleepers, as it is a bit subjective.

• Why is mattress firmness important?

Mattress firmness is important because how soft or firm a mattress is directly determines how comfortable and supportive you may find it. Mattress firmness also determines if you will have adequate support where you need it.

• Are mattress firmness and mattress support the same things?

No. Mattress firmness and mattress support are not the same things. Firmness is how soft or firm a mattress feels when you lie on it. Support is how the mattress is able to support your body, avoid pressure points, and keep your spine in alignment.

• What level of firmness should my mattress be?

Sunny Homeplus make many different firmness mattresses for different people. The three most important factors that should be considered when picking a firmness are: Sleeping Position, Body Weight, and Personal Preference.

• How do I know if my bed is too soft?

A mattress that is too soft may have excessive sinkage, deeper than desired contour, and leave you feeling unsupported. A mattress that is too soft can also cause improper spinal alignment. This can result in waking up with lower back pain, shoulder neck, and/or neck pain.

• How do I know if my bed is too firm?

If your mattress is too firm, you may wake with back pain, neck pain, shoulder pain, or cramps. This is often due to poor spinal alignment while you sleep. Mattresses that are too firm most often push the spine out of a neutral alignment in a side sleeping position. This creates pressure points during the night that builds into pain.

• How do I know what type of mattress is best for me?

You’ll know by determining your primary sleeping positions and weighing yourself. Heavier sleepers tend to need a slightly firmer feel, so as to create more support. Lighter weight sleepers tend to need a slightly softer feel, so as to create more pressure relief.

Side sleepers need slightly more softness, while back and stomach sleepers need slightly more firmness.

Ultimately, it is the combination of your weight and sleeping position that shows you more precising the ideal firmness for you.

• Is it better to sleep on a firm mattress?

The best mattress for you depends on your bodyweight, sleeping position, and personal preference. Generally heavier sleepers require a bit firmer mattress and lighter sleepers prefer a softer mattress. Side sleepers often like softer mattresses as well and back or stomach sleepers prefer something firmer.

• Is it better to sleep on a soft mattress?

The best mattress for you depends on your bodyweight, sleeping position, and personal preference. Generally heavier sleepers require a bit firmer mattress and lighter sleepers prefer a softer mattress. Side sleepers often like softer mattresses as well and back or stomach sleepers prefer something firmer.

• What is the best mattress firmness for me?

The mattress is very comfortable when lie in it, it is your mattress. We would love to help you find out! Contact us our salesperson.

• How often should I replace my mattress?

Most mattresses last between 8-12 years. The exact lifespan can vary depending on mattress type and material quality, also on how well you are sleeping on a regular basis. For example, you may wake up tired for no obvious reason or have back pain in the morning.

• How do mattresses last?

It depends on the model, foam density, and materials used, among other factors. Generally, the standard lifespan of a mattress is around 8-12 years. The highest quality models can last for up to 15 years.

• What will affect the mattress lifespan?

Generally, the factors that affect the lifespan of a mattress include:

1. Usage: The more you use your mattress, the shorter its lifespan.
2. Mattress Care: Dust, debris, stains, and bacteria can all affect the lifespan of your mattress.
3. Foam Density: If you want a durable mattress, choose one with a PCF of at least 1.8, with 2.0 PCF or higher being ideal.
4. Type of Coil: Generally, mattresses with Marshall (pocketed) coils have a longer lifespan than those with Bonnell coils, the most widely used design.
5. Coil Gauge: A coil gauge of 12-13 is thicker and more durable than a higher gauge. However, it’s also a firmer coil.
6. Type of Mattress: classic Pillow-Top mattresses only last for five to six years. In general, a pillow top will develop indents more quickly compared to other types of mattresses.
7. Body Weight: As experts said, your mattress will wear out faster than normal if you’re placing 250 pounds or more on it. If you’re on the heavier side, you may need to replace the mattress more often compared to a lighter person.
8. Sleep Position: Whether you’re a back sleeper, side sleeper, or stomach sleeper, you probably use certain areas of the mattress more often than others. Over time, those spots can wear out because of the increased pressure.

• What happens to an old mattress after 10 years?

Permanent indentations, Tears or rips, Sagging, Noisy springs, Excessive softening, Persistent stains and smells. 

• What Influences the Cost of a Mattress? 

What you’ll pay depends on the mattress quality and other factors, such as:

1. Mattress size
2. Brand name
3. Materials and design
4. Features
5. Online vs. in-store purchases or in factory

• How much should I spend on a new mattress?

What you’ll pay depends on the mattress quality and other factors, such as:

1. Mattress size
2. Brand name
3. Materials and design
4. Features
5. Online vs. in-store purchases or in factory

• Do mattresses get softer over time?

Generally yes. Most mattresses have a tendency to get softer over time, whether that be from foam breaking down or springs weakening. Over time, this can cause some extra sinkage or sag on the mattress, although most mattresses provide warranties to protect from excessive sag.

• Which foam mattress is best? 

Depending on what you’re looking for, each mattress has distinct advantages and disadvantages. For contour and hug, go with memory foam. For response and a balanced feel go with poly foam. For bounce and natural materials, go with latex foam.

• Do foam mattresses last as long as spring?

Generally, foam mattresses can be expected to last 10-15 years. A spring mattress lasts 7-10 years. And a hybrid would be somewhere in the middle—10-12 years. All that being said, the exact lifespan of any mattress depends on who is sleeping on it and other environmental factors.

• What is a pillowtop?

A pillowtop has a top layer that is visually separate from the rest of the mattress—like a pillow sitting on top.

A mattress with a pillowtop has extra top layers, but there is a gap between the pillowtop and the rest of the mattress.

Pillowtop mattresses have a deeper hug and sometimes have poorer edge support just because of the the many top layers.

• What is a Euro Top?

A Euro Top, also known as Euro Cover and Euro style pillowtop, has similar materials as a pillow top, but it is functionally and aesthetically different. With a Euro Top, the big top layers are sewn with the edge of the mattress instead of having a break.

A Euro Top (as Euro Top, as Euro Style Pillowtop) has a few top layers sewn together, within the layers of the rest of the mattress. There is no visual separation.

• What is a quilted panel?

A quilted panel has plush layers including foam, cotton, wool, and other textiles quilted into the top fabric so that it acts and performs as a single layer.

They are not typically as thick as a pillow top or Euro cover, but do add some softness to the overall feel of the mattress.

• Are plush mattresses unsupportive?

Not always. The level of support provided by a mattress depends on a mix of firmness, material composition, material density, and sleeper weight. Just because the feel is soft, does not mean that a plush mattress will not provide support.

• Does rotating my mattress help?

Yes, rotating your mattress can help to prevent sagging or uneven wear on the mattress.

• When should I rotate my mattress?

Generally speaking, you should rotate the mattress in the first 3 months and then every 6 months after that.

• What happens if I rotate your mattress?

Rotating your mattress is a good way to utilize the full surface of the mattress and ensure it wears evenly, especially if you do not sleep with a partner or if you and your partner are drastically different sizes or weights. 

• Do I have to rotate your mattress?

Rotating your mattress is a good way to utilize the full surface of the mattress and ensure it wears evenly, especially if you do not sleep with a partner or if you and your partner are drastically different sizes or weights. 

• What does it mean to “rotate a mattress”?

When you hear this phrase, it means to turn the mattress 180° from its original position. The part of the mattress that was once the foot of the bed is now the head of the bed.

• What are zoned mattresses?

Zoned mattresses are designed to sleep one way—head at the top, feet at the bottom.

Unlike traditional support systems, which are consistent across the surface of the mattress, a zoned support system varies.

Zoned mattresses have anywhere from 3-7 different zones that react to surface pressure differently and span from head to toe.

• What is a comfort Layer?

The comfort layer can be made of memory foam, poly foam, micro-coils, pocketed coils, latex, or other organic or manmade materials. This layer is designed for contour, comfort, and pressure relief.

• Should I flip my mattress?

Probably not. Generally speaking, mattresses follow the traditional makeup of three consistent layers. They have a cover, a comfort layer, and a support layer. Because of the nature of how these layers are put together, you cannot flip the mattress over and receive the same support that you receive when used as intended. However, some mattresses that are designed both side should be flipped every 6 months, this kind mattress is called Flippable Mattress.

• How do I know if my mattress is flippable?

Flippable mattresses will have a comfort layer on both sides of the mattress.

• Can I flip a non-flip mattress?

No. If you were to flip a non-flippable mattress, you would be sleeping on the bottom side of the hardest support materials within the mattress. At the same time, you would not have comfort materials as the support layer. This would create worse support, worse comfort, and a terrible sleeping experience.

• How to extend the life of my mattress?

Rotating a mattress or flipping a mattress can be effective ways to extend the lifespan and prevent sagging or uneven wear. However, as with anything, be sure to check the fine print from the manufacturer.

• Can I put a mattress on the floor?

Yes. Putting your mattress directly on a solid floor provides even, consistent support to the mattress and helps to eliminate the chance of any sagging. But think about hygiene and humidity. To avoid these issues, consider adding a mattress encasement onto the mattress.

• What is a mattress encasement?

A mattress encasement is a 6-sided product that zips over your entire mattress and encloses it fully. This helps to keep the mattress clean and fresh for longer.

• What happens if I put the mattress on the floor?

A mattress directly on the floor is exposed to more particles like dust, dirt, bacteria, insects, and other microscopic floor-dwellers. When a mattress is on the floor, it makes it more difficult for air to circulate around and through the mattress. In humid environments, that can mean that mold or mildew can collect under your mattress and eventually cause big problems.In addition, placing some mattresses directly on the floor may void the mattress warranty.

• What is the price policy or price guarantee?

If you get a lower price, even if it sounds like a really great deal, bring it to us and we will immediately beat it.

• Is foundation the same thing as a box spring?

Both foundation and box spring are designed to support a mattress. They are usually made of different materials and at different price points though so they are not identical. Traditional box springs were made of springs. Foundations are usually wooden.

• Do I need a box spring if I have a foundation?

In most cases no. Unless the manufacturer specifically requires the use of a box spring, a foundation should provide sufficient support for the mattress.

• Does a foundation need a bed frame?

It depends on the kind of foundation you select. Some foundations are designed to sit within a larger bed frame, while others are designed with a platform base to sit directly on the floor. 

• Can I skip foundation or boxspring?

You may be able to skip foundation or boxspring if:

1. The manufacturer does not require it.
2. You have a solid platform bed frame.
3. The bed frame has slats that are close together.
4. You added another support, like rolled slats, bunkie board, etc.

• What are types of boxs pring?

There are two basic types of box spring.

1. Coil Box Spring: uses traditional coils across the majority of the area, often combined with a wooden frame for support
2. Modern Box spring: has a metal or wood frame with horizontal pieces that span across the width of the boxs pring. These slats support the mattress above, in the same way that the coil box spring works.

• Do all box spring have springs?

No. Despite the name, a box spring does not actually need springs. Support can be provided by wood, metal, or a composite material along the frame and a few slats across the width. The approach still creates a “box”, but skips the springs.

• What is a box spring vs. foundation?

Box Spring and foundation are often designed with a similar end goal—to support the mattress above it. And all technicalities aside, they tend to look pretty similar on the outside. But they are very different inside.

Technically, a box spring is a wooden or metal “box” framework with springs or coils that span the entire width and length.

A foundation is also a wooden or metal “box” framework, but does not include the coils or any other material inside.

• How high should my bed be from the floor?

The exact height may vary between individual sleepers, but in general, a bed between 22-26″ high is considered comfortable for most sleepers. 

• Is it okay to put a box spring on the floor?

Yes. A traditional box spring will allow for support and ventilation between the floor and your mattress. This addresses all of the “cons” of placing your mattress directly on the floor without the aesthetics or added cost of buying a traditional bed frame.

• Will putting my mattress on the floor void my warranty?

You definitely want to check with the manufacturer before putting your mattress directly on the floor. In some cases, this voids the warranty so if you try to make any claims down the road, the damage would not be covered.

• What goes under a mattress?

Most modern mattresses don’t require a box spring, but if your frame doesn’t have adequate support, you may still want something. Consider a low-profile box spring, bunkie board, or reinforced slat system for additional support. 

• What is a Mattress Pad?

A mattress pad is a thin layer of fabric that sits on top of your mattress or mattress topper, under a fitted sheet.

• What are Mattress Protectors?

Mattress Protectors look like fitted sheets, which cover the top and sides of a mattress, protecting it from stains, dust, bodily fluids, and spills.

• What is a mattress pad made from?

A mattress pad can be made from different materials, such as: Cotton, Poly-cotton blends,  Synthetic fibers, like rayon, nylon, or polyester, Feathers, Down, Microfiber, Wool, Bamboo.

• What is the purpose of a mattress pad?

The purpose of a mattress pad is to modify the firmness level at the surface of the mattress. This can make the mattress softer or firmer. A mattress pad can also serve as a layer of protection as well.   

• What is the difference between a mattress topper and pad?

A mattress pad and topper both add extra comfort and are designed to adjust the feel. Mattress pads are usually thinner (0-2″) and mattress toppers are usually thicker (2-4″).

• What is the best thing to clean your mattress with?

Cleaning supplies should be prepared. These may include: Baking soda, White vinegar, Liquid dish detergent, Enzymatic cleaners, Table salt, Hydrogen peroxide, Spray bottles and bowls, Essential oils (optional). Note that you may not need everything on this list. 

Table salt, for instance, should only be used if your mattress has blood stains. Simply mix it with cold water, apply it to the stain, and clean the area with a slightly damp cloth after a few minutes. For other options, see our guide on how to remove blood stains from a mattress. 

If you’re dealing with wine, vomit, or urine stains, you may need an enzymatic cleaner. Powdered laundry detergent may work, too. 

• How to keep my mattress clean year-round?

Vacuum your mattress to get rid of dust, debris, and pet dander. This is something you can do every couple of weeks, not just when cleaning the mattress. Dust and dust mites can trigger or worsen asthma and allergies. Some people are allergic to dust mites without even realizing it.

Use a waterproof mattress cover and a fitted sheet. This will not only protect the mattress from dust and spills but also make cleaning easier.

• Can I clean my mattress with vinegar?

If your mattress has no stains, you may use white vinegar or baking soda to freshen it up after vacuuming. This step is optional, but it can help remove odors and eliminate moisture.

• How to clean a mattress with vinegar?

Spray a small amount of white vinegar over the mattress to get rid of persistent odors. Use a paper towel to remove excess moisture. Let it dry and then apply baking soda.

• How to clean a mattress with baking soda?

Sprinkle a layer of baking soda over your mattress and rub it gently with your hands. Mix the baking soda with a few drops of essential oil if desired. Leave it for 30 minutes or longer and then vacuum the mattress again. Note don’t use both products at the same time, as they will cancel each other out.

• How to disinfect and sanitize the mattress?

If you buy a used mattress, sanitize it immediately. Even if your mattress looks clean, you should still disinfect it to freshen it up and reduce bacteria. 

Follow these steps to disinfect and sanitize your mattress:

1. Remove your mattress from the bed and place it next to a wall. 
2. Spray the surface of the mattress. Repeat on the other side. 
3. Let it dry for a few hours.
4. Use a fan or blow dryer to speed things up.

• What does rolled mattress mean?

A rolled up mattress is a mattress that has been specially designed to be rolled & vacuum packed. Rolled up mattresses deliver great support and comfort whilst also having the convenience of being easily transportable.

• What does roll pack mattress mean?

A roll pack mattress is a mattress that has been specially designed to be rolled & vacuum packed. Rolled up mattresses deliver great support and comfort whilst also having the convenience of being easily transportable.

• Can rolling a mattress damage it?

The process of manufacturing and packing a Rolled Up Mattress causes no damage at all. The process typically involves compressing your mattress, and using a vacuum to compress the mattress to approximately 10-25% of its original size.

 The foam sleeping surface improves over the first couple of months due to foam cell structure becoming less resilient and slightly softer. The short amount of time that the rolled up mattress is compressed will actually speed up this process, improving the feel of the foam over time.

• How long before you can sleep on a rolled mattress?

Although most roll-up mattresses will expand within an hour, they usually take up to 8 hours to be ready for use. Aspects such as fillings and size all affect the amount of time it takes a roll-up mattress to expand. In some circumstances, mattresses can take up to 24 hours to regain their original shape.

• Are spring mattresses delivered rolled up?

Some spring mattresses can be rolled up and the main answer for this is cost and storage space.

• Are roll-up mattresses as good as non-rolled up mattresses?

Roll up mattresses come in a variety of different styles and comfort levels, meaning there really is something suitable for everyone. Open springs can be compressed in much the same way as foam.

• Do you sell any rolled mattresses?

Our most popular rolled mattress are Orchid, Moon Light, Magicoil, Rosemary, Homeplus, contact our service to get more in formation.

• What is the best roll up mattress you sell?

We make a few rolled mattresses, our most popular rolled mattresses are Magicoil ( Firm ) and Rosemary ( Soft ).

• What sizes do roll up mattresses come in?

We stock a range of sizes from small single to super king and we also do made to measure so worth contacting us and we can go from there!

• What are the benefits of a rolled up mattress?

Many mattresses do not reach their optimum levels of comfort until they have been used for a few months. This is because materials need to settle and soften. A rolled mattress does not need such a long settling in time. In fact, a rolled mattress could be at its best on the very first sleep because the rolling process can help to soften materials. However, this does not in any way compromise the durability or quality of a rolled mattress. It’s just one of those situations where it works well straight out of the box.

• Are rolled mattresses good for the planet?

Roll-up mattresses are an environmentally friendly way to deliver mattresses. The compressed nature of the mattress means that the product uses less packaging. They can also reduce the amount of time that a delivery vehicle is on the road, as more of these mattresses can fit into a delivery vehicle at the same time.

• What should I consider when buying a mattress?

Focus on comfort and support. Don't look for one mattress that is the best for everyone. Find the right size for your needs. Come to our factory and test the mattress to determine your level of comfort and ask advice from our experts.

• What mattresses are best for back pain?

In general, the latex mattresses are often considered the best options for back pain, as they conform to your body, cradling pressure points while supporting your spine and keeping it aligned.

• What mattresses are best for allergies?

While traditional coil or foam mattresses offer plenty of nooks and crannies for dust mites to set up shop, mattresses made of dense memory foam or latex foam may offer a more protective effect where dust mites won’t be able to thrive.

• What mattresses are best for overheating?

Latex is one of the best materials available for keeping hot sleepers cool. It is naturally breathable and allows air to circulate far better. Hybrid mattresses can also be a great choice to ensure a cool nights sleep.

• What is the best mattress for Side sleepers?

Memory Foam Mattress is one of the best types of mattresses for side sleepers. It contours to your body shape, relieving pressure points and keeping your spinal alignment when you're lying on your side. Side sleepers should also consider a soft mattress because it provides pressure relief to your shoulder and hip joints. 

• What is the best mattress for back sleepers?

If you're a back-sleeper, a medium-firm mattress is a good choice because it prevents the heavier portions of the body from dropping too deep into the mattress, so it limits over-flexion of the spine while still cushioning your shoulders, hips, and lower back. 

• What is the best mattress for front- or stomach sleepers?

The best mattress for front- or stomach-sleepers is a pocket sprung mattress. Pocket sprung mattresses keep your spine in natural alignment, help distribute body weight evenly and ensure every potential pressure point is soothed.

• How do I choose a mattress for a child?

It’s great to encourage a young person to come and try out a mattress in our factory but if it’s for a very young child something with a protector cover is practical. Our friendly staff can advise on our best selling children’s mattresses.

• What is the firmest mattress you sell?

We do sell very firm mattresses, for example Deep Sleeper, the Chinese, Korean and India people like this kind of mattresses, which feels like wood board, but we encourage you to come our factory and try for yourself, because this mattress is very different.

 Part IV: Advanced Mattress Guide

• What is a Mattress Coil Gauge?

The coil gauge is a measure of the thickness of the wire used to make the coil. The lower the gauge, the thicker the wire, and the higher the gauge, the thinner the wire. On average, the coil gauge in a mattress range from 12 to 15.

If you have a lower gauge coil, it will be stronger, heavier, and stiffer, and likely result in a firmer support.

If you prefer more give and bounce in a mattress, you may prefer a higher gauge coil.

Although the coil gauge is a good indication of the quality of the coils in the mattress, other factors such as the quality of the foams used in the top layers are equally as important, because those parts typically wear out much faster than the coil system in the mattress.

Part V: About Mattress Accessories

Part VI: About Delivery

• How much does delivery cost?

The delivery cost depends on how many stuff you buy and how far your location is from our factory, but our minimum charge in Great Toronto Area is $60.00.

• Will my furniture be assembled for me?

We will uncrate or unpack your new furniture purchase (with the exception of ready to assemble products) and we will set it in place, but we charge for these services by hours we spend on, the standard rate is $45.00 per hour per person, or we charge 5% of the amount you bought before tax.

 

Part VII: About Warranty and Return Policy

• Do they cover cleaning of stains?

Warranties do not cover stains on a mattress or regular wear and tear. 

•  Does Sunny Homeplus offer a warranty on its merchandise?

All merchandise purchased at Sunny Homeplus (excluding markdown and “As Is” sales) is 

 covered by the manufacturer’s warranty. The standard manufacturer’s warranty is one year for furniture and 5 to 10 years for mattress. We promise we will do whatever we can to make you happy, but  All sales are final on clearance sample items.

• What is your return policy?

 

The merchandise we sell have a very friendly return policy without reason within 14 days of pickup or delivery, but the customer has to deliver it to our warehouse. However,  we have to charge service fee if the customer needs us to pick it up. The furniture without original packing  will be charged 30% restock fee. All sales are final on clearance sample items.

 

 Part VIII: How to Place An Order

•  Can I order by phone?

Yes, Sunny Homeplus accepts phone orders. If you know the item’s name you wish to purchase, we gladly place an order over the phone to reserve your item. Just call our sales representatives.

•  Can I cancel my order?

Yes, you can cancel your order before we deliver your goods without any charge,. We don’t like to force you buying anything from Sunny Homeplus. However, we charge 40% restock fee if your order is customized.

• What types of payments do you accept?

Sunny Homeplus prefers e-Transfer as a type of payment. We also accept cash, money order, and bank draft. In general, we like you pay first before we deliver. We cannot deliver your stuff before we receive your payment in our account if you pay by personal cheque.

•  Do you accept COD orders?

We can accept COD orders.

Part IX: Post Purchase